Lifetime Complimentary Care
Fine jewellery is made to be worn, loved and passed on. That is why every ESNA piece comes with lifetime complimentary care. We are here to keep your jewellery as radiant as the day you received it, for as long as you own it.
What's Included
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Complimentary professional cleaning: Bring your piece in any time for a professional clean that restores its original shine, free of charge, for life.
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Setting & security check: Our specialists inspect prongs, clasps and settings to make sure every stone is held securely.
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Re-polishing & refresh: We gently refresh the finish to reduce the look of everyday surface marks.
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Expert care advice: Personal guidance on how to keep your specific piece looking its best at home.
How It Works
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Get in touch by email at info@esnajewellery.com or call +971 50 194 3395.
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Bring your piece to our boutique, or arrange to send it to us.
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Our specialists clean, inspect and refresh your jewellery, and flag anything that needs attention.
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Your piece is returned to you, beautifully cared for.
Our Craftsmanship Promise
We stand by the quality of every piece we make. Each ESNA design is handcrafted with natural diamonds, certified gemstones and ethically sourced gold, and is covered by a warranty against manufacturing defects, with the duration and terms shown on the product page or warranty card.
Good to Know
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Lifetime complimentary care covers professional cleaning and inspection. Repairs from accidental damage or normal wear are assessed individually, and any cost is quoted before we proceed.
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For repairs, email info@esnajewellery.com with photos so our team can advise.
Care That Lasts a Lifetime
Your jewellery is an investment in beauty and memory. With lifetime complimentary care from ESNA, it is an investment we help you protect. Contact us any time to book your complimentary service.
