Privacy Policy

This Privacy Policy (the "Policy") outlines the terms under which Esna Jewellery Store ("ESNA", "we", "us", "our") collects, uses, discloses, and protects your personal information when using our website www.esnajewellery.com (the “Website”). It also details who has access to your information, your rights, and how you can contact us with questions or to exercise your rights regarding the protection of your personal information.

By using the services provided on this Website, you expressly agree to be bound by the terms of this Policy and consent to our collection, usage, and sharing of your information in accordance with this Policy. If any conflict arises between this Policy and applicable data protection laws, the laws will take precedence. We reserve the right to amend, update, or replace this Policy at any time without prior notice. This Policy is effective as of January 21, 2025.

Information We Collect

We collect two types of information:

1.  Personal Information:

ESNA may collect, process, and store the following categories of personal information when you register on our Website, make purchases, contact us, or participate in promotions:

●  Name

●  Address

●  Phone number

●  Email address

●  Purchase and transaction history

●  Billing information

●  Preferences and interests

This information may be necessary for order fulfillment, service provision, or communication.

 2.  General Information:

We also collect non-personal data resulting from your visits to and use of the Website. This includes:

●  IP address

●  Date and time of Website access

●  Duration of your visit

●  Browsing history

●  Referring website addresses

This general information helps us improve our Website and does not personally identify you.

Collection and Use of Information

By using our Website or services, you consent to ESNA collecting and using your personal information for purposes such as:

●  Managing your account and access to the platform

●  Communicating with you and responding to inquiries or requests

●  Providing, improving, and personalizing our services and Website

●  Maintaining internal records

●  Processing and delivering orders

●  Conducting market research

●  Informing you of new products, promotions, and special offers

●  Ensuring compliance with legal and regulatory obligations

General information may be used to assess Website performance, monitor trends, and improve the user experience without identifying individuals.

Non-Disclosure of Collected Information

ESNA will not sell, rent, or share your personal or general information with third parties except:

●  With your explicit permission

●  When required by law or a governing authority

●  To protect the rights, property, or safety of ESNA, our customers, or others

●  To enable us to perform requested services

Security

Protecting your information is a priority for us. We implement physical, electronic, and managerial measures to safeguard your personal and general information. However, while we strive to maintain secure transmission and storage of your data, we cannot guarantee absolute security against unauthorized access by third parties.

Cookies

Our Website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to help the Website recognize you, track activity, and store session information.